Contact Us

Questions about our reviews, a correction to flag, or just want to share your experience with a sweepstakes casino? The Sweeps Sites team is happy to hear from you. Use the details below and we'll get back to you as soon as we can.

Send Us an Email

The quickest way to reach us is by email. You can write to us at [email protected]. We aim to respond to all messages within 48 hours on business days. If your query is more detailed — for example, a question about a specific platform's redemption process or state availability — please include as much context as you can so we can give you a useful answer first time.

What We Can Help With

• Review accuracy: If you believe information in one of our reviews is out of date or incorrect, let us know. Our editorial team investigates every flagged detail.
• Reader experiences: Had a notable experience — positive or negative — with a platform we cover? Reader accounts help us keep our assessments grounded in reality.
• Editorial suggestions: Think we're missing a platform worth covering, or a comparison angle that would help readers? We read every suggestion.
• General questions: Unsure how the sweepstakes model works, what Sweepstakes Coins are, or which platforms are available in your state? Drop us a line.
• Responsible play concerns: If you or someone you know is finding it hard to stay in control of their gaming, please visit our responsible gambling page for resources and guidance.

What We Are — and What We're Not

Sweeps Sites is an independent comparison and review website. We research and assess sweepstakes casino platforms so that US readers can make informed choices. We are not affiliated with, owned by, or operated by any of the platforms we cover, and we do not handle account issues, coin balances, redemption disputes or technical problems on behalf of any operator.

If you have a problem with a specific platform — a delayed redemption, a locked account, a query about identity verification — you will need to contact that platform's own support team directly. We are not able to intervene in operator disputes.

For more on how this site works and how we assess the platforms we list, see our About Us page.

Editorial and Commercial Enquiries

If you represent a sweepstakes or social casino platform and have a question about how we review or list operators, you are welcome to reach out at [email protected]. Please note that commercial relationships do not determine editorial rankings or ratings on this site — our assessments are based on independent research only.

For our full policies on how the site operates, please review our Terms and Conditions.

A Note on Response Times

We are a small editorial team, and we prioritise messages that relate to review accuracy and reader welfare. We read everything, but we may not be able to respond individually to every message. If your query is time-sensitive — for example, a legal or responsible play concern — please say so in your subject line and we will treat it accordingly.